Our Commitment

At Golden Elite Deco, we're dedicated to ensuring your complete satisfaction with every purchase. If for any reason you're not satisfied with your order, we're here to help with our straightforward returns and exchanges policy.

Returns Policy

Returns are accepted within 30 days of purchase, provided that:

• The item is in its original, unopened condition.
• The item has not been installed or modified.
• You have the original receipt or proof of purchase.

Please note that certain items may be subject to a restocking fee.

Exchanges Policy

If you'd like to exchange an item, please return the original item following our returns policy above, and place a new order for the item you wish to receive in exchange.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Custom orders or specially ordered products.
• Items marked as final sale or "non-returnable" at the time of purchase.

How to Return or Exchange an Item

To initiate a return or exchange, please follow these steps:

1. Contact our customer service team to start the return process.
2. Securely pack the item in its original packaging.
3. Include the original receipt or proof of purchase in the package.
4. Send the package to our returns department at the address provided by our customer service team.

Customers are responsible for return shipping costs unless the item is being returned due to a defect or error on our part.

Refunds

Once we receive and inspect your returned item, we'll process your refund to the original method of payment within a certain number of days, depending on your card issuer's policies.